Configuring Criticality Settings

The Criticality Configuration view, which you can open from the Administration Perspective launch panel, allows administrators to set recalculation events and configure criticality categories. For details on activity criticality, refer to chapter Activity Criticality of the Infinity Process Platform Concepts section. Activity Criticality of the Infinity Process Platform Concepts section.

Figure: Criticality Configuration View

This chapter covers the following:

• Changing the Default Criticality Formula
• Setting Recalculation Events
• Setting Categories

Changing the Default Criticality Formula

You can change the default criticality formula to be used by adding a custom formula to the Default Criticality Formula entry field.

Figure: Setting the default Criticality Formula

To use the standard formula with its default parameterization leave the field blank. For details on the standard formula provided for criticality calculation, refer to section Standard JavaScript Formula of chapter Activity Criticality in the Infinity Process Platform Concepts Standard JavaScript Formula of chapter Activity Criticality in the Infinity Process Platform Concepts section.

Setting Recalculation Events

Based on the calculation formula defined in the model property dialog box, an activity criticality is calculated. It is recalculated when any of the following recalculation event is set. By default, all the options are selected.

• Activity Creation - In case an activity is activated or started, the criticality gets re-calculated, if selected.
• Activity Suspend and Save - In case an activity is suspended and saved, the criticality gets recalculated, if selected.
• Process Priority Change - In case the process priority is changed, the criticality gets recalculated, if selected.

Figure: Set Re-calculation Events

Setting Categories

By default, criticality is represented in three categories. Each criticality category has a value range. Minimum value range starts from 0 and maximum value is 1000. If the calculated value falls in the range of 667-1000, the criticality of an activity is considered as high. If calculated value falls in the range of 334-666, the criticality of an activity is considered as medium. If it falls in the range of 0-333, the criticality is considered as low. The following table lists the default values:

Criticality Value Range	Label	Icon	Icon Display
667-1000	High	The red color flag icon represents high criticality.	By default, only one flag is highlighted in red color.
334-666	Medium	The yellow color flag icon represents medium criticality.	By default, only one flag is highlighted in yellow color.
0-333	Low	The blue color flag icon represents low criticality.	By default, only one flag is highlighted in blue color.

Figure: Categories

Categories Toolbar Actions

Using the toolbar of categories table, you can add, edit and delete categories.

• Importing Categories
• Exporting Categories
• Adding Categories
• Editing Categories
• Deleting Categories

Importing Categories

You can import categories in a zip file. The zip file should contain a folder with XML file of categories.

To import the categories, perform the following steps:

1. In the categories toolbar, click the Import icon .
2. Browse to the location of zip file
3. Click OK

   
   Figure: Import Criticality Categories

You have to restart your server to make the imported criticality value effective. Note that any values that exist in the Criticality Category are overwritten by the import operation.

Exporting Categories

Click the Export icon to export the current criticality categories to a zip file. A dialog opens according to the Browser you are using, to ask whether to open or save the zip file containing the preferences.

Adding Categories

When adding a new category, the following rules are important:

• The values should not overlap. So, you may need to delete or edit the default value row.
• The specified value range must be accounted. For example, you edited the default value 0 to 333 and set it to 0 to 100. Note that medium category has the default value 334 to 666. In this case, you should specify the range for the new category as 101 to 333.
• Also, note that the value range should not be less than 0 and greater than 1000.
• The label should be unique.
• Icon must be specified for each range.

To add the new category, perform the following:

1. In the categories toolbar, click the Add icon . A new row is added.

   
   Figure: New Row

2. Specify the criticality value range
3. Specify the label
4. Click the empty flag icon. The Select Icon picker is displayed. You can select any icon from it.

   
   Figure: Select Icon

5. In the Icon Display column, click the number of flags you want to display for the new category.

Figure: Newly Added Category

Click the Save button to save the criticality configuration changes.

Editing Categories

To edit the category, perform the following actions:

1. In the Categories table, select one ore more of the categories you like to edit.
2. Click the Edit icon
3. The fields of the selected category(ies) become editable. Specify the values you want to change.

   
   Figure: Change Category values

4. Click the Save icon
5. Click Save to save the changed criticality configurations.

Deleting Categories

To delete the category, perform the following actions:

1. In the Categories table, select the category you want to delete.
2. Click Delete icon
3. Click Save to save the changed criticality configurations.

Note that to select more than one category, press Ctrl and click on the row.

When you perform the changes for activity criticality in this view, the PREFERENCES table gets updated. The preferences are created with preference ID workflow-criticality-categories and workflow-criticalities.