Viewing Correspondence Artifacts

Generated correspondence is formatted into a correspondence package and attached as a process attachment to the generating process instance.

Correspondence artifacts are listed in process documents. Correspondence attachments can be viewed by expanding the correspondence node. You can view the correspondence in read-only mode by clicking its tree node. Note that unsupported mime types can be downloaded and opened in an appropriate viewer.

Correspondence Artifacts
Figure: Correspondence artifact in process documents tree

Please refer to section Correspondence of chapter Viewing and Managing Process Documents for details on viewing correspondence artifacts.

Viewing Correspondence in Activity Tables and Worklists

You can also view correspondence pertaining to activities in activity tables and worklist tables. For details please refer to section Viewing Process Documents of chapter Viewing Worklists and section Viewing Process Documents of chapter Working with Activity Tables respectively.

Viewing Process Documents from Activity Table
Figure: Viewing Process Documents from Activity Table